Legal

Privacy Policy

Last Updated: April 2026

Serge du Lau Coaching LLC ("we," "us," or "our") is committed to protecting the privacy and personal information of our website visitors and clients. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.

This policy is compliant with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

1. Data Controller

The data controller responsible for your personal information is:

2. Information We Collect

Information You Provide Directly:

• Name and email address when you submit a contact form or opt into our email list
• Health-related information you voluntarily share during the quiz or consultation
• Communications you send us

Information Collected Automatically:

• IP address and general location data
• Browser type and device information
• Pages visited and time spent on the website

3. How We Use Your Information

• To deliver coaching services you have purchased
• To respond to your inquiries
• To send marketing emails if you have opted in (you may unsubscribe at any time)
• To improve our website
• To comply with legal obligations

4. Health Information

Information you share about your pain history or symptoms is treated with the highest level of confidentiality and used solely to provide coaching services. We do not share this information with third parties except as required by law.

5. Your Rights

Under GDPR (EU/UK residents): Right to access, rectification, erasure, restriction, data portability, and objection.

Under CCPA (California residents): Right to know, delete, and opt-out of the sale of personal information (we do not sell personal information).

To exercise any rights, contact us at sdl.transformation@gmail.com. We will respond within 30 days.

6. Data Security

We implement appropriate technical and organizational measures including encrypted transmission via HTTPS, secure payment processing, and restricted access to personal data.

7. Cookies

We use essential cookies required for the website to function. You can manage cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the revised date.

9. Contact Us